Promotional Terms and Conditions

The following rates and terms are effective for service commencing on or after January 15, 2020. Terms and conditions for prior promotions are available on request from your local office. Please check with your local Northland office for additional details and service areas. Promotions may be updated periodically without notice. All offers are subject to terms and conditions of Northland's Subscriber Agreement.

General Disclosures

  • All rates net of taxes, broadcast fees, franchises fees, equipment, and regulatory recovery fees.
  • May require credit check, deposit and/or payment by credit card.
  • Installation not included. New customer installations are subject to a $50 installation charge. Upgrades to current accounts are subject to a $25 installation charge.
  • Services may not be available in all areas. Service availability subject to address verification.
  • Promotional offers, rates, and terms vary by location. After promotional period, regular monthly rates apply and may change. Promotional offers may not be combined.
  • Equipment necessary for some services.
  • Commercial offerings may differ.
  • All offers are subject to terms and conditions of Northland's Subscriber Agreement.
  • All trademarks and copyrighted materials are the property of their respective owners.

Residential Service Disclosures

Residential Internet Service:

  • Actual speeds may vary.
  • Northland manages network bandwidth.
  • Internet usage in excess of limits may result in an excess data transfer fee.
  • Modem lease charges not included in package price.
  • Line access fee of $6.10 not included.

Residential Cable Television Service:

  • Exclusive of premium channels.
  • HD television set with compatible tuner required for HD programming without additional equipment rental.
  • Subscription to Essentials level of service required to receive other levels of video programming.
  • Channel selection and availability varies by area.
  • Equipment lease charges not included in package price.
  • Local broadcast fee of $18.47 not included.

Residential Home Telephone Service:

  • Unlimited pricing limited to direct-dialed domestic calls.
  • Usage is subject to limitations for excessive use.
  • Modem lease charges not included in package price.
  • Phone PSTN Access Fee of $0.50 not included.
  • 24 hour back-up batteries are available on request.

Stand Alone Products

Stand Alone 25 Mbps Internet

Offer available to serviceable residential addresses where 25 Mbps service is available in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 25 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $39.99. Month 13 and beyond at 49.99 per month.

Stand Alone 50 Mbps Internet

Offer available to serviceable residential addresses where 50 Mbps service is available in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $49.99. Month 13 and beyond at 59.99 per month.

Stand Alone 100 Mbps Internet

Offer available to serviceable residential addresses where 100 Mbps service is available in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $59.99. Month 13 and beyond at 69.99 per month.

Stand Alone 25 Mbps Internet

Offer available to serviceable residential addresses where 25 Mbps service is available in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 25 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $34.99. Month 13 and beyond at 44.99 per month.

Stand Alone 50 Mbps Internet

Offer available to serviceable residential addresses where 50 Mbps service is available in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $44.99. Month 13 and beyond at 54.99 per month.

Stand Alone 100 Mbps Internet

Offer available to serviceable residential addresses where 100 Mbps service is available in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $54.99. Month 13 and beyond at 64.99 per month.

Stand Alone 50 Mbps Internet

Offer available to serviceable residential addresses where 50 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $34.99 per month. Month 13 and beyond at 44.99 per month.

Stand Alone 100 Mbps Internet

Offer available to serviceable residential addresses where 100 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $44.99. Month 13 and beyond at 54.99 per month.

Stand Alone 250 Mbps Internet

Offer available to serviceable residential addresses where 250 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 250 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $54.99. Month 13 and beyond at 64.99 per month.

Stand Alone 500 Mbps Internet

Offer available to serviceable residential addresses where 500 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 500 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $64.99. Month 13 and beyond at 74.99 per month.

Stand Alone 1 Gig Internet

Offer available to serviceable residential addresses where 1 Gig service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 940 Mbps. Offer valid for new customers. Promotional pricing: Months 1-12 offered at a promotional rate of $74.99. Month 13 and beyond at 84.99 per month.

Prepaid Products

If you subscribe to one of these plans, your Internet service will remain active for thirty days, beginning the day of the initial payment.

Double Play Products

Double Play with 25 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 25 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $51.99. Months 13 and beyond offered at $61.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $61.99. Months 13 and beyond offered at $71.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $71.99. Months 13 and beyond offered at $81.99 per month, subject to video rate increases.

Double Play with 25 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 25 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $95.99. Months 13 and beyond offered at $110.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $105.99. Months 13 and beyond offered at $120.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $115.99. Months 13 and beyond offered at $130.99 per month, subject to video rate increases.

Double Play with 25 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 25 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $99.99. Months 13 and beyond offered at $114.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $109.99. Months 13 and beyond offered at $124.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; select areas of Sandpoint, ID; Forest City, NC; Highlands, NC; select areas of Greenwood, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; select areas of Marble Falls, TX; Mexia,TX; and Stephenville, TX. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $119.99. Months 13 and beyond offered at $134.99 per month, subject to video rate increases.

Double Play with 25 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 25 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $46.99. Months 13 and beyond offered at $56.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $56.99. Months 13 and beyond offered at $66.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $66.99. Months 13 and beyond offered at $76.99 per month, subject to video rate increases.

Double Play with 25 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 25 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $90.99. Months 13 and beyond offered at $105.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $100.99. Months 13 and beyond offered at $115.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $110.99. Months 13 and beyond offered at $125.99 per month, subject to video rate increases.

Double Play with 25 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 25 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $94.99. Months 13 and beyond offered at $109.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $104.99. Months 13 and beyond offered at $119.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses in Statesboro, GA; Swainsboro, GA; Vidalia, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; Seneca, SC; select areas of Marble Falls, TX; and Moses Lake, WA. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $114.99. Months 13 and beyond offered at $129.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $46.99. Months 13 and beyond offered at $56.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $56.99. Months 13 and beyond offered at $66.99 per month, subject to video rate increases.

Double Play with 250 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses where 250 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 250 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $66.99. Months 13 and beyond offered at $76.99 per month, subject to video rate increases.

Double Play with 500 Mbps Internet and Essentials Television

Offer available to serviceable residential addresses where 500 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 500 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $76.99. Months 13 and beyond offered at $86.99 per month, subject to video rate increases.

Double Play with 1 Gig Internet and Essentials Television

Offer available to serviceable residential addresses where 1 Gig service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 940 Mbps and Essentials Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $86.99. Months 13 and beyond offered at $96.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $90.99. Months 13 and beyond offered at $105.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $100.99. Months 13 and beyond offered at $115.99 per month, subject to video rate increases.

Double Play with 250 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses where 250 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 250 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $110.99. Months 13 and beyond offered at $125.99 per month, subject to video rate increases.

Double Play with 500 Mbps Internet and Expanded Basic Television

Offer available to serviceable residential addresses where 500 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 500 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $120.99. Months 13 and beyond offered at $135.99 per month, subject to video rate increases.

Double Play with 1 Gig Internet and Expanded Basic Television

Offer available to serviceable residential addresses where 1 Gig service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 940 Mbps and Expanded Basic Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $130.99. Months 13 and beyond offered at $145.99 per month, subject to video rate increases.

Double Play with 50 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 50 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $94.99. Months 13 and beyond offered at $109.99 per month, subject to video rate increases.

Double Play with 100 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 100 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $104.99. Months 13 and beyond offered at $119.99 per month, subject to video rate increases.

Double Play with 250 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses where 250 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 250 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $114.99. Months 13 and beyond offered at $129.99 per month, subject to video rate increases.

Double Play with 500 Mbps Internet and Premier Digital Television

Offer available to serviceable residential addresses where 500 Mbps service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 500 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $124.99. Months 13 and beyond offered at $139.99 per month, subject to video rate increases.

Double Play with 1 Gig Internet and Premier Digital Television

Offer available to serviceable residential addresses where 1 Gig service is available in select areas of Statesboro, GA; select areas of Sandpoint, ID; select areas of Greenwood, SC; and select areas of Seneca, SC. Offer ends 3/31/20. Offer includes Internet service with speeds up to 940 Mbps and Premier Digital Television service. Offer valid for new customers or existing customers adding a service. Promotional pricing: Months 1-12 offered at a promotional rate of $134.99. Months 13 and beyond offered at $149.99 per month, subject to video rate increases.

Add-On Products

Add-On Home Phone

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Yreka, CA; Statesboro, GA; Swainsboro, GA; Vidalia, GA; Sandpoint, ID; Forest City, NC; Highlands, NC; Greenwood, SC; Seneca, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; Marble Falls, TX; Mexia, TX; Stephenville, TX and Moses Lake, WA. Offer ends 3/31/20. Offer includes add-on Home Phone service Requires Northland Internet or Cable Television service. Promotional pricing: Months 1-24 offered at a promotional rate of $15.00. Month 25 and beyond at standard rate card pricing.

Equipment Offers

HD DVR: $7.99 per month

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Statesboro, GA; Swainsboro, GA; Vidalia, GA; Sandpoint, ID; Forest City, NC; Highlands, NC; Greenwood, SC; Seneca, SC; Corsicana, TX; Crockett, TX; Marble Falls, TX; Mexia, TX; Stephenville, TX and Moses Lake, WA. Limited time offer. $7.99 per month promotion valid for 1 year. Limit 1 promotional $7.99 per month HD DVR per account. Additional HD DVRs may be added for a promotional rate of $9.99 per mo for 12 months. Up to 120 hours of standard definition storage.

Special Programs

Seasonal Membership Eligibility and Fees

Offer available to serviceable residential addresses in Highlands, NC.
To qualify as a Seasonal Member, customer must subscribe to a remotely addressable service (such as digital video, phone and Internet) and be a current subscriber in good standing. Must enroll in eBilling and AutoPay. Disconnect period not less than three consecutive months and not to exceed 6 consecutive months. Members will not be charged a re-connection fee upon reactivation. All fees net of taxes, franchise fees, equipment, and regulatory fees. Cannot be combined with other offers. Not available in all areas.

Refer a Friend

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; Statesboro, GA; Swainsboro, GA; Vidalia, GA; Sandpoint, ID; Forest City, NC; Highlands, NC; Greenwood, SC; Seneca, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; Marble Falls, TX; Mexia, TX; Stephenville, TX and Moses Lake, WA.

Limited time offer. Offer ends 7/31/2019. As a condition of participation, all customers participating in the Program must agree to the rules of the Program. At any time and without notice, Northland reserves the right to modify the Program, to suspend participation from any customer whose actions are deemed to be in violation of the Program, to change the Program, or to cancel the Program. Other restrictions may apply.

Only residential customers, in good standing, that subscribe to at least one Northland offered service are eligible (an “Eligible Customer”) to receive a referral credit equal to such referring customer’s then current monthly invoice up to $50 (“Referral Credit”) for each referral that results in the successful installation of at least one new Northland offered service. A customer in good standing is defined as having no current past due balance and is in compliance with all terms and conditions of service. New Customer must remain a customer in good standing at least 90 consecutive days following activation for referring c Eligible Customer to receive a new customer credit equal to such new customer’s first monthly invoice up to $50 (“New Customer Credit”). To receive Referral Credit, Eligible Customer must comply with application instructions found at Northland’s Refer a Friend portal located at https://www.yournorthland.com/referafriend/.  Application by any other means will not be accepted.

Maximum of one Referral Credit per month per Eligible Customer not to exceed $300 per year. For example, if an Eligible Customer refers six eligible New Customers, referring customer will receive one Referral Credit per month for 6 months. Referral Credit or New Customer Credit shall not exceed such customer’s monthly invoice. Excess amounts shall not roll-over to the next month and if not used, in whole or part, during the month granted shall expire. Referral Credit and New Customer Credit expire and are revoked in the event of an interruption of service due to cancellation or termination for violation of terms and conditions of service prior to issuance of Credit. Referral Credits and New Customer Credits may not be transferred or redeemed for cash. Referral Credits and New Customer Credits have no cash value.

New Customer must remain a customer in good standing at least 90 consecutive days following activation to receive New Customer Credit. If multiple referrals are received for the same customer, first to refer shall receive the Referral Credit. Referral Credit and New Customer Credit not available where New Customer has been disconnected within the prior six-months for non-payment or violation of the terms and conditions of service.

Business Solutions Referral Program

Offer available to serviceable residential addresses in Aliceville, AL; Mount Shasta, CA; Oakhurst, CA; Yreka, CA; Statesboro, GA; Swainsboro, GA; Vidalia, GA; Sandpoint, ID; Forest City, NC; Highlands, NC; Greenwood, SC; Seneca, SC; Corsicana, TX; Crockett, TX; Lamesa, TX; Marble Falls, TX; Mexia, TX; Stephenville, TX and Moses Lake, WA.
To qualify, you must be a Northland Business subscriber and your account must be in good standing with no past due balance.

  1. A referral must result in a new business services account that meets the following criteria:
    1. 2 year minimum term commitment for any of Northland's non-discounted business services at Northland's then regularly published rates and subject to Northland's then standard business services terms and conditions
    2. The new customer shall have paid one month's monthly recurring fee
    3. Be a customer in good standing at the time the credit is issued
    4. Not have been a customer of Northland's in the prior 180 days or have an amount owing to Northland
  2. Credits will be applied to referring customer's monthly bill within 60 days after referral
  3. To qualify, a new customer may not be owned, controlled, operated or managed by the customer
  4. Limited time offer. Northland reserves the right to change and/or discontinue this program without notice

Program subject to change at Northland discretion and without notice. May require credit check, deposit and/or payment by credit card. Program not available in all areas. Referred customer must reside in currently serviceable Northland service area. Cannot be combined with other offers.

Other Offers

Offers of "Unlimited US/Canada Calling"

Northland Communication's ("Northland") offers of unlimited calling are valid for a limited period of time and subject to these terms and conditions. Northland reserves the right to end, extend or change the offer at any time, in its sole discretion, and to amend these terms conditions from time to time as it deems necessary.

Your subscription to Northland Home Phone service with Unlimited US/Canada long distance (the "Service") allows you to place calls to locations in the U.S. and Canada; however, Northland asks that you use the Service fairly and sensibly, for your regular communication purposes, and that you don't abuse the offer in any way. Northland reminds you that your account is for your personal use only and, without limiting the foregoing, that you must not allow anyone else to use your account to make calls. You are responsible for all calls that are made using your account. You are also not allowed to resell the Service or other types of Voice Over Internet Protocol service.

If Northland, in its sole discretion, sees excessive use or systematic or intentional misuse of the Service, it reserves the right to suspend or terminate your access to the Service immediately. Without limited the foregoing, Northland will permanently suspend your account if somebody else uses your account to make calls. Suspension or termination for abuse or misuse of the Service shall not entitle you to a refund of any payments made for Service.

In addition to these terms and conditions, your use of the Service is also subject to the terms and conditions of the Northland Cable Television and Internet Services - Subscriber Agreement and the Northland Cable Television Subscriber Agreement - Digital Phone Addendum, each of which may be amended from time to time in Northland's sole discretion.

Digital Phone Unlimited Calling Terms and Conditions - 10/30/2007

CableCARD™

If you would like to access digital services with your own CableCARD™ enabled-equipment in lieu of Northland-supplied equipment, please contact your local Northland office. Northland has available multi-stream CableCARDs™ that are compatible with certain customer-supplied equipment. Your equipment must be technically compatible with Northland's cable system and approved by Northland prior to use. Your equipment will not qualify if Northland determines that it is stolen or if for any reason you do not have legal title to the equipment. Equipment that has in any way been modified, reverse engineered, or otherwise tampered with, without the express written permission of the equipment manufacturer, will not qualify. CableCARDs™ are available for rent at $4.99 per month. Northland reserves the right to change its CableCARD™ policy and pricing without notice. Unless otherwise stated in writing by Northland, equipment rental fees are not included in Northland's bundled packages and no discounts will be given for your use of your own equipment. Effective 12/18/2014.

Available Backup Power Options

Backup batteries are rated by the manufacturer to last for different time periods up to 24 hours. Backup batteries for your Northland telephone services are available from Northland or directly from our supplier http://shop.surfboard.com/arris-telephony-modem-back-up-batteries. If you choose to buy a back-up battery directly, make sure you choose a battery that is compatible with your terminal adapter model. If batteries are not available for your model, you may contact us to request a replacement model that supports battery backup.

Performance and Monitoring of Your Battery: Battery life estimates are not guaranteed. The battery is intended to support short, emergency or other urgent telephone calls. You are solely responsible for testing, monitoring, and replacing your batteries on a regular basis. We do not guarantee uninterrupted telephone services even to customers that have working backup batteries or other power supplies. Our network may experience other problems that would prevent normal operation of your services even if you supply power to your devices.

Need help? Give us a call at 1-888-667-8452, find your local office, or or chat now.

All trademarks and copyrighted materials are the property of their respective owners. Services may not be available in all areas. Service availability subject to address verification. Actual speeds may vary.

Full Promotional Terms and Conditions