Promotional Offer Terms and Conditions

The following rates and terms are effective for subscribers under a promotional price plan for service commencing on or after July 1, 2014. Terms and conditions for prior promotions are available on request from your local office. Please check with your local Northland office for additional details and service areas. Promotions may be updated periodically without notice.

Value Triple Play: $99.99 per month for 1 year

Offer ends 6/30/15. $99.99 per month promotion valid for 1 year. No contract required. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem fee of $5.99 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Preferred Triple Play: $114.99 per month for 1 year

Offer ends 6/30/15. $114.99 per month promotion valid for 1 year. No contract required. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem fee of $5.99 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Premier Triple Play: $129.99 per month for 1 year

Offer ends 6/30/15. $129.99 per month promotion valid for 1 year. No contract required. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem fee of $5.99 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Value Double Play Internet and TV: $79.99 per month for 1 year

Offer ends 6/30/15. $79.99 per month promotion valid for 1 year. No contract required. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem fee of $5.99 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Preferred Double Play Internet and TV: $94.99 per month for 1 year

Offer ends 6/30/15. $94.99 per month promotion valid for 1 year. No contract required. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem fee of $5.99 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Premier Double Play Internet and TV: $109.99 per month for 1 year

Offer ends 6/30/15. $109.99 per month promotion valid for 1 year. No contract required. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem fee of $5.99 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Internet and Phone: $59.99 per month for 1 year

Offer ends 6/30/15. $59.99 per month promotion valid for 1 year. No contract required. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Deluxe TV and HD DVR: $74.99 per month for 1 year

Offer ends 6/30/15. $74.99 per month promotion valid for 1 year. No contract required. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Premier TV and HD DVR: $89.98 per month for 1 year

Offer ends 6/30/15. $89.98 per month promotion valid for 1 year. No contract required. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

6 Mbps Internet: $34.49 per month for 6 months

Offer ends 6/30/15. $34.49 per month promotion valid for 6 months. No contract required. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Single service fee of $4.50 will be charged monthly. After promotional period, regular monthly rates apply and may change. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

12 Mbps Internet: $41.49 per month for 6 months

Offer ends 6/30/15. $46.49 per month promotion valid for 6 months. No contract required. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Single service fee of $4.50 will be charged monthly. After promotional period, regular monthly rates apply and may change. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

24 Mbps Internet: $46.49 per month for 6 months

Offer ends 6/30/15. $46.49 per month promotion valid for 6 months. No contract required. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Single service fee of $4.50 will be charged monthly. After promotional period, regular monthly rates apply and may change. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

HD DVR: $12.99 per month

Offer may be subject to change. Up to 120 hours of standard definition storage. Installation not included. May require credit check, deposit and/or payment by credit card. Rates exclusive of fees and taxes. Subject to terms and conditions of Northland’s Subscriber Agreement.

Student Semester Pricing

Available to college and university students in Seneca and Greenwood, SC, Statesboro, GA, and Stephenville, TX systems. Valid college or university student ID required. Package prices and service are per semester period. This offer is non-refundable. Some restrictions may apply. Cannot be combined with other offers. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Installation not included. Equipment necessary for some services. Not available in all areas. Subject to terms and conditions of Northland’s Subscriber Agreement.

HBO: $10.50 Per Month for 12 Months

Limited time offer. $10.50 per month HBO promotion valid for 12 months. fter promotional period, regular monthly fees apply. May require credit check, deposit and/or payment by credit card. Fees, taxes equipment rental not included. Equipment necessary for some services. Subscription to basic level of service required to receive other levels of video programming. All rates net of taxes, equipment and fees. Offer valid for new customers or existing customers adding a service. Not available in all areas. Subject to terms and conditions of Northland’s Subscriber Agreement.

Cinemax: $10.50 Per Month for 12 Months

Limited time offer. $10.50 per month Cinemax promotion valid for 12 months. After promotional period, regular monthly fees apply. May require credit check, deposit and/or payment by credit card. Fees, taxes equipment rental not included. Equipment necessary for some services. Subscription to basic level of service required to receive other levels of video programming. All rates net of taxes, equipment and fees. Offer valid for new customers or existing customers adding a service. Not available in all areas. Subject to terms and conditions of Northland’s Subscriber Agreement.

Showtime and The Movie Channel: $6.95 Per Month for 12 Months

Offer ends 12/31/14. $6.95 per month Showtime and The Movie Channel promotion valid for 12 months. After promotional period, regular monthly fees apply. May require credit check, deposit and/or payment by credit card. Fees, taxes equipment rental not included. Equipment necessary for some services. Subscription to basic level of service required to receive other levels of video programming. All rates net of taxes, equipment and fees. Offer valid for new customers or existing customers adding a service. Not available in all areas. Subject to terms and conditions of Northland’s Subscriber Agreement.

STARZ and ENCORE: $12.95 Per Month for 12 Months

Offer valid from 11/1/2014 through 12/31/14. $12.95 per month STARZ and ENCORE promotion valid for 12 months. After promotional period, regular monthly fees apply. May require credit check, deposit and/or payment by credit card. Fees, taxes equipment rental not included. Equipment necessary for some services. Subscription to basic level of service required to receive other levels of video programming. All rates net of taxes, equipment and fees. Offer valid for new customers or existing customers adding a service. Not available in all areas. Subject to terms and conditions of Northland’s Subscriber Agreement.

$.99 Pay-per-view Coupon

Coupon valid through 12/31/14. Limit to 3 coupons per year, per account. Valid for PPV services valued at $3.99. Excludes adult programming, one-time events and sports events. Coupon has no cash value. No copies accepted. Original coupon must be presented with timely payment of monthly invoice reflecting eligible PPV charge. Non-transferable. Not valid for free or employee accounts. Must be a current digital video subscriber in good standing at time of redemption.

Refer a Friend

Offer expires 12/31/2014. As a condition of participation, all customers participating in Northland’s Refer-A-Friend Program must read and agree to the rules of the Program. At any time and without notice, Northland reserves the right to modify the Program rules, terms and conditions, to suspend participation from any customer whose actions are deemed to be in violation of the Program, to change the Program, or to completely cancel the Program. Other restrictions may apply.

Only residential customers, in good standing, that subscribe to either a Double or Triple Play with digital are eligible and will receive a $50 service credit for each referral that results in the successful installation of a new Double or Triple Play with digital. A customer in good standing is defined as having no current past due balance or customer agreement violation warnings (i.e. BitTorrent notifications). Maximum of one $50 credit per month per referring account can be applied, not to exceed $300 per year (6 per calendar year). If an account refers six customers, credits will be applied once per month, to a maximum of 6 months.

New customer will receive a $50.00 credit. New customer must continue service for at least 90 consecutive days following activation; credits for both customers will be applied after the 90-day period. Credits may not be transferred or redeemed for cash. If multiple referrals for the same customer are received, only 1 credit will be provided for the referral first received by Northland Communications.

Referrals of former Digital Cable, High-Speed Internet, and/or Home Phone who have been disconnected within the last six months or for delinquency or violation of Northland policies will not be accepted.

Northland reserves the right to modify these Program rules, terms and conditions, to suspend participation from any customer whose actions are deemed to be abusive in violation of the Program, to change the Program offer, or to completely cancel this Program.

Northland Hometown Hero Contest

Official Rules

Customer Appreciation

Official Rules (updated 9/20/2012)

Business Solutions

Offer ends 6/30/14. Valid for new business customers. $99.99 advertised price includes Broadband Business Internet with speeds up to 12 Mbps down/1 Mbps up and one local-only Business Class Voice line, with a minimum two-year term contract agreement. Installation not included. Maximum speeds are approximate. Actual speeds may vary. Northland manages network bandwidth. Rates exclusive of fees, taxes and, if necessary, equipment rental. Equipment necessary for some services. Not available in all areas. Subject to terms and conditions of Northland’s Subscriber Agreement.

Business Solutions Referral Program

Limited time offer. Referred must be a new customer in good standing. Credit has no cash value, and may only be used as a payment for Northland services. Credit may take up to two billing cycles to credit account. Referring balance must be current to qualify. Credit applied after referred account balance is paid in full. Other restrictions may apply.

Offers of "Unlimited US/Canada Calling"

Northland Communication's ("Northland") offers of unlimited calling are valid for a limited period of time and subject to these terms and conditions. Northland reserves the right to end, extend or change the offer at any time, in its sole discretion, and to amend these terms conditions from time to time as it deems necessary.

Your subscription to Northland Home Phone service with Unlimited US/Canada long distance (the "Service") allows you to place calls to locations in the U.S. and Canada; however, Northland asks that you use the Service fairly and sensibly, for your regular communication purposes, and that you don't abuse the offer in any way. Northland reminds you that your account is for your personal use only and, without limiting the foregoing, that you must not allow anyone else to use your account to make calls. You are responsible for all calls that are made using your account. You are also not allowed to resell the Service or other types of Voice Over Internet Protocol service.

If Northland, in its sole discretion, sees excessive use or systematic or intentional misuse of the Service, it reserves the right to suspend or terminate your access to the Service immediately. Without limited the foregoing, Northland will permanently suspend your account if somebody else uses your account to make calls. Suspension or termination for abuse or misuse of the Service shall not entitle you to a refund of any payments made for Service.

In addition to these terms and conditions, your use of the Service is also subject to the terms and conditions of the Northland Cable Television and Internet Services - Subscriber Agreement and the Northland Cable Television Subscriber Agreement - Digital Phone Addendum, each of which may be amended from time to time in Northland's sole discretion.

Digital Phone Unlimited Calling Terms and Conditions - 10/30/2007

Cable Card

If you would like to access digital services with your own CableCARD enabled-equipment in lieu of Northland-supplied equipment, please contact your local Northland office. Northland has available multi-stream CableCARDs that are compatible with certain customer-supplied equipment. Your equipment must be technically compatible with Northland’s cable system and approved by Northland prior to use. Your equipment will not qualify if Northland determines that it is stolen or if for any reason you do not have legal title to the equipment. Equipment that has in any way been modified, reverse engineered, or otherwise tampered with, without the express written permission of the equipment manufacturer will not qualify. CableCARDs are available for rent at $4.99 per month. Northland reserves the right to change its CableCARD policy and pricing without notice. Northland does not include equipment rental as part of its bundled packages and therefore there are no discounts for your use of your own equipment. Effective July 18, 2012



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Actual speeds may vary. Services may not be available in all areas. Service availability subject to address verification. Please contact your local office for details.
Promotional Terms and Conditions


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Northland is linking our community. We are your local Internet, television, and phone service provider. We serve homes and businesses in Alabama, California, Georgia, Idaho, North Carolina, South Carolina, Texas and Washington.

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