Looking for help? You found it!
Browse our FAQs, videos, articles and resources.
Use the links below to find answers to common questions about Northland products and services.
Helpful articles and resources to help you make the most of your Northland services.
Visit the Resource Library
During regular hours please contact your local office. After hours Internet support: 1-877-212-9510
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For personalized support please contact us.
Need something else? Contact us!
Frequently Asked Questions
Select a Topic:
- What is Northland High-speed Internet?
- How fast is it?
- Can I watch TV and surf the Internet at the same time?
- Do I need cable television service to get Northland Internet?
- Can I use my own cable modem?
- Will I get email with my High-Speed Internet?
- When will Northland High-speed Internet be available in my area?
- How long does the installation take?
- How do I setup my NCTV.com email with Outlook or Outlook Express?
- How do I set up my NCTV email on my iPad, iPhone or iPod Touch?
- How do I sign up?
- Do you offer packages for businesses?
High-Speed Internet FAQ's
High-Speed Internet Resources
24/7 Internet Support
Incoming Mail: pop.gmail.com
Outgoing Mail: smtp.nctv.com
Please Note: Some features or products detailed in the resources above may not be available at this time or in all areas. Please check with your local Northland office for specific questions.